Policy Document

Refund & Cancellation Policy

Effective Date: April 2025  |  Smart Gyan Training Institute (SGTI)

⭐ IMPORTANT: No Refund Under Any Circumstances

Refunds are NOT issued for personal, technical, academic, attendance, or interest-related reasons. Learning materials and digital access are provided immediately after enrollment.

1. General Overview

Smart Gyan Training Institute (SGTI) is an online and offline training platform providing skill development and professional certification courses. Every enrolled student receives:

Live interactive classes
Mentor support & guidance
Study materials
Assignments & doubt-clearing sessions

Refunds will NOT be provided for: not attending classes, change of mind, parental disagreement, technical issues (mobile/laptop/internet), or personal/medical issues.

2. Non-Refundable Fees

The following fees are strictly non-refundable:

  • Course fees
  • Registration fees
  • Study material charges
  • Service & administrative charges

Why: Digital access is activated instantly, study materials are delivered immediately, and faculty/resources are allocated as soon as enrollment is confirmed.

3. Non-Transferable Fees

Once paid, fees cannot be transferred under any condition:

  • Fees cannot be transferred to another course
  • Fees cannot be transferred to another student
  • Switching batches does NOT make a student eligible for a refund

4. No Refund if Student Cancels Admission

Refund is NOT applicable even if a student cancels enrollment for reasons such as:

  • Personal issues
  • Financial problems
  • Lack of interest
  • Disliking the course after joining

5. Job Assistance Disclaimer

SGTI provides optional job assistance, which may include:

  • Resume preparation
  • Interview support
  • Notifications of job openings

Important: Job assistance does NOT guarantee employment, placement, or interviews.

6. Right to Remove Non-Compliant Students

SGTI may remove a student from a course due to:

  • Misbehavior or misconduct
  • Repeated absence
  • Lack of participation
  • Non-payment of fees

No refund will be issued in these cases.

7. Legal Enforceability

This refund policy carries legal weight:

  • This refund policy is legally binding
  • False complaints, threats, or attempts to force a refund may result in legal action
  • Enrolling in a course implies full acceptance of this policy

8. Student Responsibility

By making a payment, students acknowledge the following:

  • Students must read this policy carefully before making payment
  • Not reading the policy will not justify a refund
  • Once course access is provided, fees cannot be returned under any circumstances

9. Contact Information